Rowhire Ltd. has been renting and selling sports equipment for over ten years, with equipment including exercise bikes and Elliptigo Outdoor Cross Trainers. In order to take their business to the next level, they knew they needed a new website that was clear and easy for their customers to order from and for them to fulfil from.
The brief for their site was a fresh, new look on a site that enabled their customers to order on any device. Additionally, they required a more efficient checkout process where customers could move in-between different stages and discover tailored products based upon their interests.
Our solution was to build a fully-optimised, mobile and tablet friendly site. The new site has a fully featured My Account area, which allows the customer to not only make their purchases but also track and maintain their hire agreements. On top of this, the new site provides a much smoother checkout process where the customer can move back and forth, change their order and take advantage of the accessories that are available.
The result of this is a great looking site that really works for the customer and the company. As a results the company has continued to grow, with high praise for its website which is reflected in its TrustPilot score of 9.7 out of 10 and frequent references to the site being ‘straightforward’, ‘clear’ and ‘great service’.