UK Domain names
TJS Web Services are Nominet Members and can register UK domain names for you directly with Nominet. TJS are also able to register International domains, although Nominet has no involvement with these. Nominet UK is the Registry for .uk Internet Domain Names. Just as Companies House holds authoritative records for company names, or the DVLA for driving licences, Nominet maintains the database of .uk registered Internet names. Nominet is not a governing or regulatory body, but provides a public service for the .uk namespace on behalf of the Internet community.
Terms & Conditions
By registering a .uk domain name, you enter into a contract of registration with Nominet UK on their terms and conditions. This is a separate contract to any arrangement you may have with us for the provision of internet services. Please read before proceeding with your order.
We charge £25 per domain name which covers a 2 year period, this is also the renewal fee. We reserve the right to charge a nominal fee for cancellations, changes of registration or transfers.
We will email the contact of the account, at least 30 days before your domain name is due to expire, and again approximately 15 and 1 day before expiry to ensure you have time to decide if you would like to keep the domain name. Should you wish to keep the domain name, you simply need to reply to the email or contact your project manager. If you do not wish to renew please let us know via the same means. If you do not respond the domain name will not be renewed, will be suspended by Nominet 30 days after the expiry date, and be cancelled by Nominet after a further 60 day grace period.
Customer service level commitments
You can expect any reasonable request relating to a UK domain name to be actioned within seven working days of receipt of the full request. You can expect acknowledgement of your request within two working days of receipt of the request.
Complaints and appeal procedures
In the event that you are unsatisfied with the service you have received from us, please contact your project manager in the first instance. Should you still be unhappy following this please contact a director.
If you wish make an abuse complaint please contact your project manager if you are an existing customer, or email firstname.lastname@example.org if you are not an existing customer.